What should I do if the "Add Study" or "Upload Study" button is greyed out?

If you are attempting to upload a study as part of a clinical trial and the “Add Study” or “Upload Study” button is greyed out and unresponsive, verify that you have selected your site from the Studies dropdown on the left side of the page.

Once you have selected your site from the Studies dropdown, the “Add Study” or “Upload Study” button will activate and you will be able to click through to the Upload page.

If you have selected your site from the Studies dropdown and the “Add Study” or “Upload Study” button is still greyed out, please submit a ticket as there is likely an issue with your role permissions.

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